1. Acceptance of Terms and Conditions

Welcome to Mohit Handicrafts (“the Company”). By accessing and using our website to purchase our products and services, you agree to be bound by these Terms and Conditions (“T&C”). If you do not agree with any part of these T&C, you must refrain from using our website and services. These T&C constitute a legal agreement between you and Mohit Handicrafts, so please read them carefully.

2. Eligibility

To use our website and place orders for products or services, you must be at least 18 years old and possess the legal authority to enter into contracts. By using our website, you represent and warrant that you meet these eligibility requirements.

3. Products and Services

  • Product Descriptions: We make every effort to provide accurate and detailed product descriptions on our website. However, slight variations in color, texture, and appearance may occur due to the nature of handcrafted items. We do not guarantee the exact replication of product images.
  • Pricing: All prices displayed on our website are in the indicated currency and exclude applicable taxes and shipping fees, which will be calculated and added during the checkout process. We reserve the right to modify prices at any time without prior notice.
  • Order Acceptance: The acceptance of an order is at the Company’s sole discretion. We may choose not to accept or cancel an order for various reasons, including but not limited to product unavailability, inaccuracies in product descriptions or pricing, or suspicion of fraudulent activity.

4. Payment and Security

  • Payment Methods: We offer various payment options to ensure convenience for our customers. You can make payments using credit/debit cards, electronic fund transfers, or other available methods during the checkout process.
  • Secure Transactions: Mohit Handicrafts takes the security of your payment information seriously. Our website employs industry-standard encryption to protect your data during transmission. However, we cannot guarantee absolute security, and you acknowledge that any transmission is at your own risk.

5. Shipping and Delivery

  • Shipping Methods: We partner with reputable logistics specialists to deliver our products worldwide. The available shipping options will be presented during the checkout process, and the shipping cost will be added to your order total.
  • Delivery Times: We strive to deliver your orders in a timely manner. However, delivery times may vary depending on your location and other factors beyond our control. The estimated delivery timeframes provided are for informational purposes only and are not guaranteed.
  • Customs and Duties: For international orders, customers are responsible for any applicable customs duties, taxes, or import fees imposed by their respective countries.

6. Returns and Refunds

  • Return Policy: We want you to be fully satisfied with your purchase from Mohit Handicrafts. If you receive a damaged or incorrect item, please contact our customer support within 7 days of receipt to initiate a return.
  • Refund Process: Upon receipt and inspection of the returned item, we will process your refund using the original payment method. Please note that shipping charges are non-refundable.

7. Intellectual Property

  • Ownership: All content and materials on the Mohit Handicrafts website, including images, text, logos, trademarks, and designs, are the intellectual property of the Company and are protected by applicable copyright and trademark laws.
  • Limited License: We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. You may not reproduce, modify, distribute, or exploit any content without our prior written consent.

8. Privacy Policy

  • Data Collection: We collect and process personal information in accordance with our Privacy Policy, which forms an integral part of these Terms and Conditions. By using our website, you consent to our data practices as outlined in the Privacy Policy.
  • Cookies: Our website uses cookies to enhance your browsing experience. By using the website, you consent to our use of cookies as described in our Cookie Policy.

9. Limitation of Liability

To the maximum extent permitted by law, Mohit Handicrafts and its officers, directors, employees, agents, and affiliates shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use our website or products, including but not limited to loss of profits, data, or business opportunities.

10. Modification of Terms and Conditions

Mohit Handicrafts reserves the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review the T&C periodically to stay informed about any updates.

11. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these T&C shall be subject to the exclusive jurisdiction of the courts located in Delhi, India.

By using our website and services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions in their entirety. If you do not agree with any part of these T&C, please discontinue the use of our website and services.

Thank you for choosing Mohit Handicrafts. We value your patronage and look forward to serving you with our finest handicraft products and services. If you have any questions or concerns, please do not hesitate to contact our customer support team. Happy shopping!